Payment statuses help admins understand whether a transaction succeeded, failed, refunded, disputed, or needs review.
When To Use This
Use payment statuses when reconciling records, answering contact questions, or investigating failed payments.
Common Actions
From a payment row, users with the right permission may be able to copy the transaction ID, view details, edit the payment, refund eligible successful payments, resend receipts, mark tax deductibility, or delete eligible offline payments.
When selecting payments in bulk, admins may be able to export selected records, mark selected payments as deductible or non-deductible, resend a receipt for one selected payment with an email address, or delete eligible offline payment records.
Common Status Meanings
Succeeded: the payment completed.
Pending: the payment is still processing.
Failed: the payment did not complete.
Canceled: the payment was canceled before completion.
Full Refund: the full payment was refunded.
Partial Refund: part of the payment was refunded.
Disputed: the payment has an active dispute.
Use the payment detail view for the most accurate status, timeline, and available actions.
Filtered views and exports may group related statuses together. For example, refunded views can include both full and partial refunds, and disputed views can include open or closed dispute states.