Feedback portal built on Linear
The first feedback portal built on Linear and still the most widely adopted system. Collect feedback, share your roadmap, and let customers vote on ideas.
Get more feedback
Make customers give you more feedback than they would usually do.
Bidirectional Linear Sync
Syncs Linear projects, issues, initiatives, and almost all other properties.
Share your roadmap
Make customers excited about what features are coming soon and in beta.
Upvote and prioritize
Let customers vote on ideas so you always know what matters most.
Host a feedback portal or publish your entire roadmap
Submitted feedback and Linear issues are the same on the portal. Your users can request, vote, and comment on ideas.
Every idea is synced with Linear
Every idea on your portal is a Linear issue or project to help you avoid duplication and prioritize with precision.
Mark important
Customers can mark ideas important, and it will be shown inside Linear as an important request.
Beautiful out of the box
Customize your portal colors in both light and dark mode and host it on your own domain.
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Customizable and secure
Productlane is secure with Single Sign-On and full GDPR compliance to keep your data protected.
Upvote and prioritize
Customers can upvote ideas and add context to help you prioritize what matters most.
Beta access for early adopters
Let customers request beta access to upcoming features directly from your roadmap.
The number one system for companies on Linear
Productlane is built from the ground up around Linear. Preventing duplication and enabling opinionated workflows.
Auto-link issues and projects
The AI answering customers can link the chat to Linear or open a new issue, without leaving the thread.
Publish Linear requests
Your customers can see all their requests on the portal and change the importance afterward.
Edit Linear customers
Sync Linear customers with all properties bi-directionally. Edit them right from your conversation.
Mark important
Add an important Linear request per highlight. Build the right features with high precision.
High performing startups choose Productlane
“Along with Superhuman, Productlane is the tool I recommend to every startup team I know. Whether you're just getting started or already an established company, Productlane is the tool for your support and feedback!”
“The tight integration with Linear makes our lives easier by reducing duplication.”
“Productlane transformed our engineering process to being massively more customer oriented.”
Customer support for modern companies
Omnichannel support engineered for AI. Built around Linear to turn customer messages into code instantly.
